returns + exchanges
Because of the nature of these items, unless they arrive damaged or defective, we do not accept returns.
However, customer service is our TOP priority so please contact email@example.com if you have any problems with your order, and we will work to rectify the situation until you are satisfied.
If your item(s) are damaged or defective, we will replace any damaged or defective product within 14 days of delivery.
To inquire about a return/refund, please email us at firstname.lastname@example.org for assistance. We aim to respond to all inquiries 24-48 hours.
Please note Ignite Your Peace is not at fault for lost or stolen packages once marked “DELIVERED”. Please utilize “tracking app” to receive up to date delivery notifications.
$4.99 flat rate shipping on all orders.
FREE SHIPPING for all orders over $49.
Processing time The time I need to prepare an order for shipping is 1-3 business days.
Estimated shipping times 1-3 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. I'm not responsible for delays due to the postal service.